Taranaki Safe Families Trust is a collaborative of 26 agencies that offers understanding, support and expertise to individuals and families experiencing family violence. If you need help, take a look at the agencies below and the services they offer.
Who can help
- ACC
- Age Concern
- Barnardos NZ
- Department of Corrections (New Plymouth Community Corrections)
- Family Court
- Linking Kin Limited
- Male Survivors Taranaki
- Ministry of Justice
- Ministry of Social Development (Work & Income NZ)
- New Zealand Police
- Ngaruahine Iwi Health Services
- Ngati Ruanui Iwi Social Services
- Open Home Foundation of NZ
- Oranga Tamariki – Ministry for Children
- South Taranaki Whanau Centre
- Taranaki Community Law
- Taranaki Women’s Refuge
- Taranaki District Health Board
- Taranaki Family Works
- Taranaki Plunket
- Taranaki Restorative Justice Trust
- Te Ara Pae Trust
- Tutaki
- Victim Support
- WellStop
ACC
Services
ACC are here to help prevent injuries and to get New Zealanders and visitors back to every day life if they’ve had an accident. If you have recently been injured and need some help to manage your day to day activities, you, your Doctor, or a support person can get in contact with ACC to discuss how we might be able to help.
Link: What to do if you’re injured (acc.co.nz)
Phone: 0800 101 996
If you’ve experienced sexual abuse or assault, ACC have therapists who can support you through a free service. You can use our website ‘Find Support’ search tool to find a therapist close to you and make contact with them directly about setting up and appointment. This service is fully funded by ACC.
Link: Find Support – Home
Opening Hours
8.30am – 5.00pm daily, except Wednesdays 9.30am – 5.00pm
Contact Person
Janet Tinson, Branch Manager
Physical Address
22-28 Molesworth Street, New Plymouth, 4310
Postal Address
Private Bag, New Plymouth
Contact Phone Number
06 759 0714
Website
Age Concern
Services
Age Concern Taranaki is the lead organisation in Taranaki that connects, supports, empowers, celebrates and respects all older people in an inclusive community. Our services are specifically for those 65 years and older.
- Age Concern have two dedicated Community Workers in North and South Taranaki that run social programmes to connect older people to their communities while promoting social connections. These programmes include aqua walking, ‘drop in cafes’ and falls prevention classes.
- Shopping Service Coordinator to match police vetted volunteers in the community with older people who struggle to do their own grocery shopping. These volunteers take the older person shopping and assist them with the unpacking once they return to their homes.
- Accredited Visiting Coordinator to match police vetted volunteers with people aged 65 and over who may be feeling lonely in their homes and would like some company. These volunteers visit the older person weekly and are carefully matched depending on their interests etc.
- Registered Social Workers will respond to any allegations of Elder Abuse within the Taranaki area. The social worker engages with the older community, completes relevant referrals and safety plans while case holding clients to ensure their safety and well-being. This may include assisting them with things such as lawyer’s appointments and empowering them to report abuse to local Police.
- Age Concern provide ‘Ezee Meals’. Anyone (regardless of age) can phone and order a variety of frozen meals. These can be picked up from the Age Concern office or delivered on a Friday morning (within the New Plymouth area) with a $5.00 delivery fee.
Office Hours
10.00am – 2.00pm Monday to Friday
Elder Abuse Services Available
9.00am – 4.30pm Monday to Friday
Physical Address
28 Young Street, New Plymouth, 4310
Contact Phone Number
06 769 9196
Elder Abuse 0800 Number
0800 EA NOT OK (0800 32 668 65)
Website
Barnardos NZ
Services
- Leap Programme: Social work with children and families
- Family Start Programme: Social work focussing on children under 2 years
- Strengthening Families
- Intensive Wrap Around Service
- Incredible Years Programme
- Family Breakdown Assessments for Work and Income
Opening Hours
8.00am – 4.30pm Monday to Friday
Office Contact
Pania Sharrock, Senior Administrator
New Plymouth Physical Address
7 Young Street, New Plymouth, 4310
Postal Address
PO Box 4220, New Plymouth 4340
Hawera Physical Address
23 Regent Street, Hawera
Contact Phone Number
06 753 3484 (New Plymouth and Hawera)
Website
Department of Corrections
Services
The Department of Corrections works with offenders in the community and in prison, working to make New Zealand a better, safer place by:
- Protecting the public from those who can cause harm
- Reducing re-offending
Each week Department of Corrections manage around 10,000 people in prisons and 30,000 offenders in our communities. Our 8,000 staff are committed to supporting offenders to help them address their offending and gain skills that will help them lead a crime-free life.
Corrections protects the public of New Zealand from those who can harm them, by:
- Making sure prisoners, parolees and other offenders in the community comply with the sentences and orders imposed by the Courts and Parole Board.
- Providing offenders with rehabilitation programmes, education and job training that will turn their lives around and break the cycle of re-offending.
Department of Corrections collaborate with a number of organisations nationally and locally to make a positive difference in the lives of the people they manage.
Opening Hours
8.30am – 5.00pm Monday to Friday
8.30am – 4.00pm Saturday
Contact Person
Roenna Davidson – Service Manager New Plymouth
Deb Rewi – Service Manager Hawera
Physical Address
192 Devon Street West, New Plymouth
91 Glover Street, Hawera
Postal Address
PO Box 395, New Plymouth
PO Box 478, Hawera
Contact Phone Number
06 759 0600 Option 2, or 021 768 032, New Plymouth
06 278 0650 or 027 217 7308, Hawera
Roenna.davidson@corrections.govt.nz
Website
Family Court
Family Court Coordinator Services
The Family Court Coordinator undertakes Judge directed referrals on active files such as appointing Lawyer for Child, Supervised Contact, Communication Counselling, Psychologist/Specialist reports and Oranga Tamariki reports.
The Family Court Coordinator also:
Liaises with stakeholders and providers including processing applications, complaints and reviews, and
is a Committee member of the local Family Courts Association which co-ordinates information events for Family Court groups.
Dedicated Counter Staff and Family Court Team can provide information about family issues and other help related to the following issues:
- Separation and divorce (dissolution)
- Care of children
- Domestic violence
- About Family Court
- Relationship property
- Change sex on your birth certificate
- Powers to make decisions for others (PPPR)
- Court ordered treatment
- Information for lawyer and service providers
Opening Hours
8.30am – 5.00pm Monday to Friday
New Plymouth District Court Physical Address
Corner Robe & Powderham Streets, New Plymouth 4310
National Family Court Phone Number
0800 2 AGREE (0800 224 733)
National Call Centre Phone Number
0800 COURTS (0800 268 787)
Programmes: DVProgrammes@justice.govt.nz or call 09 351 2820
For Active Family Court files contact the assigned case officer or email FFC.NewPlymouth@justice .govt.nz
Website
www.justice.govt.nz/family has valuable information regarding the topics above and more
Linking Kin Ltd
Services
Children’s Supervised Contact Service. Member of ANZASCS. Approved provider MOJ and MSD. Open 7 days per week.
Opening Hours
8.00 – 5.00pm Monday to Sunday
Contact Person
Ingrid Benten, Director
Postal Address
PO Box 8302, New Plymouth 4342
Phone Number
06 562 0248 or
022 353 1502
Male Survivors Taranaki
Services
If you are a male who has experienced sexual abuse, you are not alone. Male Survivors Taranaki is here to support you in creating a happier, healthier future. We work exclusively with male survivors and offer one to one peer support with opportunities for group interaction. Our work is discreet, it’s based on positive relationships and the men determine their level of engagement.
Through peer support we offer the opportunity for:
- Confidentiality
- No judgement
- Self-determination
- Focus on hope and recovery
- Moving forward together
Contact Person
Mike Subritzky
Physical Address
89 Awanui St
Merrilands
New Plymouth
Contact Phone Number
Website
Ministry of Justice
Services
Court Services for Victims is a free, confidential and specialist service provided by Victim Advisers, to help you take part in the court process. It is available from the defendants first day in court, until sentencing and through any appeal. We can:
- Assist victims in participating in the criminal justice system.
- Advise you of your rights under the Victim’s Rights Act 2002.
- Provide information to victims about the Court case they are involved with.
- Facilitate the safety and protection of victims in Court.
- Assist Courts in dealing with victims.
- Help victims to let the Court know their views on the case in which they are a victim.
- Provide specialist sexual violence advisors.
The service strongly focuses on providing victims with accurate and timely information to assist victims during the Court process. Victim Advisers also take victims around the Court for familiarisation visits and arrange safe arrival and departure from the Court. It is also the responsibility of the Victim Adviser to help victims to identify who else they should link with and facilitate relationships between the victim and those people/agencies.
All victims of crime who are involved in a case before the Courts are offered the services of a Victim Adviser that is free and confidential. Victim Advisers can improve a victim’s experience of the criminal justice system by providing support and advice to victims at Court and ensure that victims are offered all the relevant information, advice and support under the Victims’ Rights Act 2002.
Opening Hours
9.00am – 5.00pm Monday to Friday
Contact Person
Michele Coe (District Court Victim Advisor)
Physical Address
Corner Powderham and Robe Streets
Postal Address
PO Box 446, New Plymouth
Contact Phone Number
06 968 699 / 06 759 5670
Victims Information Phone Number
0800 650 654 (24 hours a day 7 days a week)
Victim’s Information Website
Website
Ministry of Social Development
Services
If you are living in or leaving a violent relationship you can talk to Work and Income about how they can help you. This could include:
- Financial help to get back on your feet – including benefit payments, help with accommodation costs, special needs grants and other types of financial support.
- Assistance with housing options in your area and, if appropriate, an assessment for social housing.
- Referrals to other support services and agencies.
- Work and Income will support you to build a better future for you and your family by helping you prepare or look for suitable work. They take into account your particular circumstances and what’s appropriate for you.
Work and Income case managers have been trained to identify and respond appropriately to people who are living in or leaving violent family situations. Talk to them about your situation. The more they understand what is happening for you, the better they can help you. The staff want to help you make a better future for yourself and your family.
They also work closely with other government and community agencies so they can refer clients for the help and support that they need. It also means those agencies know how Work and Income can help people they’re working with.
Work and Income is part of the Ministry of Social Development which also leads the ‘It’s not OK’ campaign against family violence. They conduct assessments for people wanting social housing, fund many community agencies, assist clients to obtain sustainable work and are committed to helping New Zealanders to help themselves to be safe, strong and independent.
Opening Hours
9.00am – 5.00pm Monday to Friday, except Wednesdays 9.30am – 5.00pm
Contact Person
Lee Haskell, Family Violence Response Coordinator
Physical Address
Dawson House, 37 Dawson Street, New Plymouth
Postal Address
Private Bag 2005, New Plymouth
Contact Phone Number
06 968 6699 or
029 237 9053 or
0800 559 009
Websites
www.familyservices.govt.nz/directory/
New Zealand Police
Operating Hours
Emergency: 24 Hours, 7 Days a Week 111 Response
Family Violence Coordinator Hours
8.00am – 5.00pm Monday to Friday
South Taranaki Contact
Paula Drewery, Family Harm and Family Violence Coordinator
Physical Address
Stratford Police Station, 43 Miranda Street, Stratford
Phone Number
(06) 765 8860
North Taranaki Contact
Drew Bennett, Family Harm Prevention Manager, Taranaki Area
Phone Number
(06) 759 5500
Website
Nga Ruahine Iwi Health Services
Opening Hours
8.30am – 4.30pm Monday to Friday
Contact Person
Warren Nicholls
Physical Address
16 Tauranga-A-Ika Street, Manaia, 4612
Postal Address
PO Box 42, Manaia 4641
Contact Phone Number
06 274 8047
Ngati Ruanui Iwi Social Services
Services
- Social work support
- Advocacy and assistance with WINZ, Police, Courts, Corrections, Oranga Tamariki, Housing NZ
- Supervised visits for the Tamariki and their whanau
- Monitoring Family & Domestic violence issues, Care and Protection, Budgeting, Suicide prevention
- Whanau Day programs; organized four times a year
All services are confidential, FREE and in South Taranaki.
Opening hours
8.00am – 4.30pm Monday to Friday
Contact Person
Community Team Manager
Physical Address
41 Hunter Street, Hawera (next to the Hawera hospital)
Postal Address
P.O. Box 594, Hawera
Contact Phone Number
06 278 1310
Referrals to: community.intake@ngatiruanui.org
Open Home Foundation of NZ
Services
The Open Home Foundation of NZ provides social work support for families with children between 0 and 17 years, who come under stress for all sorts of reasons. It may be on account of relationship breakdown, parenting or behavioural problems, poverty, alcohol and drug addiction, or abuse and mental illness.
Brochures
Opening Hours
8.30am – 5.00pm Monday to Friday
Contact Person
Laura Brits / Sue Wilson
Physical Address
212 Coronation Avenue, New Plymouth
Postal Address
PO Box 208, New Plymouth 4340
Contact Phone Number
06 758 9971
Email Address
Website
Kāinga Ora
Services
Kāinga Ora manages and maintains around 65,000 public houses. It also places people from the Housing Register into our homes. It is charged with delivering more public, transitional and affordable housing to help meet supply and leading and coordinating urban development projects.
The vision of Kāinga Ora is to build better, brighter homes, communities and people, and support whānau to live well and safety in their whare.
Referral process:
For applicants for Kāinga Ora properties, please contact the Ministry of Social Development (MSD) on 0800 559 009. MSD assesses eligibility for and manages applications on the Public Housing Register and calculates Income-Related Rents for Public Housing Tenants.
Tenants can contact the Call Centre 0800 801 601 and ask to speak to the Wellbeing Support Advisor or their Housing Support Manager
Opening Hours
8.30am – 5.00pm daily, Call centre 24/7
Contact Person
Hannah Watson, Advisor Wellbeing Support, Taranaki
Physical Address
Dawson House, 166 Devon Street West, New Plymouth Central, New Plymouth 4310
Contact Phone Number
021 216 3382
0800 801 601
hannah.watson1@kaingaora.govt.nz
Website
Oranga Tamariki – Ministry for Children
Services
Oranga Tamariki—Ministry for Children is dedicated to supporting any child in New Zealand whose wellbeing is at significant risk of harm now, or in the future.
Their belief is that in the right environment, with the right people surrounding and nurturing them, any child can, and should flourish.
Oranga Tamariki are moving from a system focused on crisis response to one focused on prevention and early intervention, with fewer children moving through the system and into care. They focus on the underlying factors that make families and children more vulnerable, and aim to strengthen families and whānau to provide children with the best possible chance to experience a loving and stable home.
Their aim is to keep children safe in their own homes and develop interventions that work intensively with families and whānau to enable this to happen.
When it’s not possible for children to remain safely at home, Oranga Tamariki endeavour to find stable homes and loving care for children and young people, firstly within their own families and whānau, but if that’s not possible, with a care giving family that best matches their needs.
They’re also helping children and young people who have offended accept responsibility for their actions and support them so they don’t re-offend, also helping children who are likely to offend, so they don’t go down this path.
Opening Hours
8.30am – 5.00pm Monday to Friday.
After Hours
From 5.00pm – 8.30 am Monday to Friday, all day on weekends and public holidays, social workers will only assess emergency situations. If you’re unsure and it’s an emergency they encourage you to call 0508 FAMILY (0508 326 459).
New Plymouth Physical Address
Level 1, Dawson House, 160 Devon Street West, New Plymouth, 4310
New Plymouth Postal Address
PO Box 4043, New Plymouth 4340
Hawera Physical Address
242 High Street, corner Argyle and High Streets, Hawera
Hawera Postal Address
PO Box 59, Hawera
Contact Phone Number
If you suspect child abuse or neglect, or are worried about a child or young person, you can call our 24/7 Freephone number anytime 0508 FAMILY (0508 326 459) or
Phone POLICE ON 111 If you believe a child is in immediate danger
Website
South Taranaki Whānau Centre
Services
- Advocate Support
- Support and information
- We can refer you to other community agencies if need be
- Rooms for hire
- Free Counselling – by appointment only
Counselling for Men/ Teenage boys: By appointment only.
- Being a male today
- Emotional Management
- Relationships
- Challenges with stress
- Behaviours that affect us and our whanau
- How PTSD, AOD, anxiety and mental health affect us
- Family harm awareness
Emotional Management Programme – Topics Covered
8 Week Programme
-
- About you and I – who are we as men – te whare tapa whā
- Relationships – whanau, partners, tamariki, mokopuna, community
- Communication skills, conflict resolution
- Behaviours that affect us and our whanau, Family harm awareness
- Lifestyle balance – managing stress
- Mental Wellbeing, how PTSD, AOD, anxiety and mental health affect us
- How we can be the best we can be
- Support available
Courses we provide
- Free Surviving Parenting
- Free Women’s Self Confidence
- Free Teen Self Confidence
- Free Pre-Teen Self Confidence
- Free Managing Anxiety for Adults & Teens
- Free Positive Relationships for Adults
- Free Raising Complex Kids for Parents
- Free Grandparents / Whanau Caring for Children
- Youth Parenting Programme
Support groups for
- ADHD Parents
- Post-Natal Distress
Opening Hours
9.00am – 2.30pm Monday
9.00am – 4.30pm Tuesday to Thursday
Contact Person
Nicky Baker, Manager
Moana Apes, Administration
Physical and Postal Address
56 Disraeli Street, Hawera
Contact Phone Number
06 278 3260 or
027 239 9831
Website
Taranaki Community Law
Services
Taranaki Community Law provides a legal service which is free, confidential and Taranaki wide.
Free to those people who meet the following criteria. Criteria: those people who can’t afford a Lawyer and are not eligible for legal aid:
- Legal Advice
- Legal Assistance
- Legal Representation
Free to all:
- Legal Information
- Law Related Education
(No criteria applies to those aged 17 years and under or those people who need assistance with Maori land issues).
New Plymouth Office
Opening Hours
8.30am – 4.00pm Monday to Thursday
8.30am – 12.00pm Fridays
Closed daily between 12.00pm-1.00pm
Physical Address
Level 1, Vero House, 10-12 Devon Street West, New Plymouth
Postal Address
PO Box 8313, New Plymouth
Hawera Service
Opening Hours
9.30am – 3.30pm Tuesdays and Thursdays
Physical and Postal Address
South Taranaki Whanau Centre, 56 Disraeli Street, Hawera
Waitara Service
Opening Hours
9.30am – 11.30am 2nd and 4th Wednesday of each month
Physical Address
Waitara Public Library, Queen Street Waitara
Stratford Service
Opening Hours
9.00am – 11.30am 1st and 3rd Wednesday of each month
Physical Address
Community House, Juliet Street, Stratford
Contact Phone Number
For all appointments: 06 759 1492 or 0800 529 878
Website
Taranaki Women’s Refuge
Services
- Women’s Refuge support women and their children who have or are experiencing domestic violence.
- When a women’s safety is at risk Women’s Refuge provide crisis intervention and/or short-term accommodation in their Safehouse.
- Registered Social Workers develop safety plans, support women to appointments such as lawyers, Work and Income and refer them to counselling when appropriate.
- Supporting women through change processes to enable healthy relationships into the future is another area of our expertise.
- ASPIRE Men’s Project (AMP) AMP is aimed at helping men who are involved in Intimate Partner Violence (IPV). IPV includes physical and verbal abusive behaviour. This one-on-one programme supports men to change this behaviour and be able to improve their communication skills to support safer and happier relationships. This free service is provided by a qualified male social worker.
Opening Hours
9.00am – 3.00pm Monday to Friday (office)
Office Phone Number
06 769 5553
Crisis Line
0800 827 973 or 06 769 5533 available 24 hours a day, 7 days per week
Physical Address
Level 2, Kings Building, 36 Devon Street West, New Plymouth, 4310
Postal Address
PO Box 5, New Plymouth, 4340
admin@taranakiwomensrefuge.co.nz
Website
www.taranakiwomensrefuge.co.nz
Taranaki District Health Board
Services
Taranaki DHB serves a population of 104,280 people, or 2.8% of New Zealand’s population.
Provides and funds health and disability services in the region.
The Board governs all Taranaki public hospitals, community services, including district nursing, health education and public health, such as health promotion and protection.
TDHB will soon be responsible for many private services, such as GPs, private rest homes and other health service providers, who have previously contracted with a Government agency.
In an emergency dial 111
Opening Hours: All hours
Taranaki Base Hospital Phone
06 753 6139 All hours
Contact Persons
Marianne Pike, Family Violence Intervention Programme Coordinator
Vivien Jones, Child Protection Coordinator
Physical Address
David Street, Westown, New Plymouth
Postal Address
TDHB, Private Bag 2016, New Plymouth, 4342
Contact Phone Number
06 753 139, ext 8973
familyviolencecoordinator@tdhb.org.nz
childprotectioncoordinator@tdhb.org.nz
Website
Taranaki Family Works
Services
- Free social work or counselling for ‘at risk’ children and youth under the age of 17 in New Plymouth, Waitara, Stratford, Hawera.
- Parenting group programmes – Growing Together (parents of pre-school and primary school children), Negotiating the Minefield (parents of teenagers).
- Parenting through Separation – in New Plymouth, Stratford and Hawera (in collaboration with Taranaki Community Law).
- Incredible Years parenting programs – funded by Ministry of Education.
- Counselling and therapy – depression, anxiety, anger, grief, alcohol and drug. We help clients to obtain funding through WINZ.
- Employee Assistance Program –provides counselling when personal or work issues are impacting on the employee – through Vitae, Instep, EAP Works, EAP Services and Benestar.
- Couple and family counselling.
- Taranaki Primary connections – counselling for young people over the age of 17 and adults – funded by PHO.
- Strengthening safety services for men and women in New Plymouth, Waitara Stratford and Hawera.
- Family Dispute Resolution Services – helps families reach an agreement on parenting arrangements after a separation or divorce. Phone 0800 337 100 or www.familydisputeservices.co.nz.
- Free Safety services for children in New Plymouth, Hawera and Stratford (MOJ).
- Non-violence programs for men and women in New Plymouth (through both Ministry of Justice and Corrections).
- Supervised Contact Service in New Plymouth – helps parents and children rebuild positive and safe relationships after long periods of separation or trauma.
- Out of Gate – service for woman who have been released from prison.
- Supervision – clinicians provide supervision and work with other professionals to reflect on their experiences.
Opening Hours
8.30am – 5.00pm Monday to Friday
Contact Person
Megan Jackson
New Plymouth Contact
Physical and Postal Address
51 Buller street, New Plymouth
Contact Phone Number
06 758 5037
Waitara Contact
Physical and Postal Address
Knox Church, 17 Grey Street, Waitara
Contact Phone Number
06 758 5037
Stratford Contact
Stratford Physical and Postal Address
52 Juliet Street, Stratford
Contact Phone Number
06 765 0531
Hawera Contact Phone Number
06 278 6385
Email:
familyworks-taranaki@psc.org.nz
Website
Taranaki Plunket
Services
Plunket is New Zealand’s largest provider of support services for the development, health and wellbeing of children under 5, working together with families and communities, to ensure the best start for every child. Whānau āwhina – caring for families.
Plunket’s goals are to ensure children/tamariki under 5 are thriving; parents are confident in their parenting journey and families/whānau are connected, not only to each other, but to their wider community.
Level 1 Clinics Opening Hours
8.30am – 4.30pm Monday to Friday
Level 2 Area Office Opening Hours
9.00am – 3.30pm Monday to Friday
Contact Persons
Sharlene Sampson, Clinical Leader
Rose Haskell, Community Services Coordinator
Physical Address
214 Devon Street West, New Plymouth
Contact Phone Number
Area Office 06 769 5453 ext. 1
Sharlene Mobile 027 497 7673
Rose Mobile 027 275 8563
Website
Taranaki Restorative Justice Trust
Services
Taranaki Restorative Justice Trust receive referrals from the Court after an offender has plead guilty to a charge for which there is an identifiable victim. The Facilitator meets with both victim and offender separately to assess if the case is suitable for restorative justice. Both Victim and Offender are offered an opportunity to meet and talk face to face about the harm caused, ways to put right harm and positive ways to move forward into the future.
Opening Hours
8.30am – 5.00pm Monday to Wednesday
8.30am – 3.00pm Thursday and Friday
Contact Person
Delwyn Bennett
Physical Address
Level 2 Atkinson Building, 39 Devon Street West, New Plymouth
Postal Address
P O BOX 475, New Plymouth 4340
Contact Phone Number
06 769 9005 or
027 558 3344
Email: trjt@trjt.org.nz
Te Ara Pae Trust
Services
Te Ara Pae Trust is all about family and whānau wellness where individuals are empowered, families are supported and ultimately communities are strengthened. Their intent is a response to the growing need for social work and counselling services in our modern lives. But it is also a response to the work needed to support whānau experiencing family violence in all its forms or having to deal with the impacts and effects of that violence. Te Ara Pae Trust offer Family Violence Support, Counselling Services, Understanding Anger Programmes, Sexual Violence/Crisis Support, and Safe House Services.
Opening Hours
9.00am – 3.00pm Monday to Thursday
9.00am – 1.00pm Friday
Closed Public Holidays
Contact Person
Reception
Physical and Postal Address
276 High Street, Hawera 4610
Contact Phone Number
06 278 6399
Tutaki
Tūtaki is a not-for-profit organisation that is focused on inspiring individuals to be their best.
Our multi-purpose facility, located at 88 Juliet Street Stratford, includes a training/meeting space, health room, commercial-sized kitchen, recreation area, and the Lions Den Gym & Fitness Centre. It is a place where young people and other community members can come and feel safe, interact with their peers, be surrounded by positive role models, have easy access to health and social services, and participate in activities and programmes.
Services
Tūtaki offers a range of services which includes Social work, Youth work, Group work and Mentoring (4-18 years), Family Harm Response, Parenting (All ages), Programmes and a Visiting Health Nurse (12-24 years).
Tūtaki and the Lions Den Gym and Fitness Centre are a joint venture as well as being a police partnered organisation. We work collaboratively with community groups like the Stratford District Youth Council, Rainbow Youth, Blue Light and Big Brothers Big Sisters.
Referral Process
Referrals can be received from Agencies, Schools, Whānau and Self referrals. Those being referred under the age of 16 must have parental/caregiver consent. Referral forms are available on our website or you can request a referral form from our office. Once referral forms have been completed, they are sent to our email: office@tutaki.org.nz
Opening Hours
10.00am – 5.00pm Monday to Friday
Closed daily between 12.30pm – 1.30pm
Physical Address
88 Juliet Street, Stratford
Postal Address
PO Box 26, Stratford 4352
Contact Phone Number
06 928 4517
Referrals for children and young people, family/whānau can be received using the attached Tūtaki Referral Form and can be addressed to: Tutaki, PO Box 26, Stratford 4352.
Empty section. Edit page to add content here.
Victim Support
Services
- Victim Support offer 24/7 support for people affected by crime or trauma.
- Emotional first aid and practical support at the time of crisis.
- Financial grants to reimburse costs after some serious crimes, especially homicide, death by a criminal act, and sexual violence.
- Referral to counselling and other services, and payment of counselling costs in some cases.
- Help dealing with the criminal justice system e.g. attending court, restorative justice, parole board; preparing victim impact statements and help organising travel and accommodation if required.
- Help dealing with grief, loss, trauma and shock.
- Follow up on wellbeing/safety after crisis and further emotional and practical support if required
- Specialist support following a homicide.
- Advocacy with other organisations.
Operating hours
24 hours, 7 days a week on 0800 842 846
Address
C/- New Plymouth Police Station, PO Box 344, New Plymouth
Contact Phone Numbers
06 759 5519 (local office) or
0800 842 846
Website
Wellstop
Wellstop provide assessment and a range of treatment services to adults and young people who have engaged in sexually harmful behaviour or who have experienced historical or recent sexual harm. Working with the families of the person affected by sexual harm to support change is an extremely important part of the service. They work with a range of people including those with learning/intellectual disability. The service aims to assist people, so that they are able to go on and live a healthy life in the community.
Services
- ACC Sensitive Claims counselling.
- Post Crisis counselling.
- Sexual Harm Crisis Support Service for those who have been sexually harmed and need immediate support.
- Assessment and therapy for children with sexualised behaviour.
- Assessment and treatment for adolescents who have sexually harmed.
- Assessment and treatment for adults who have sexually harmed.
- Education and specialist information for schools, tertiary institutions, workplaces and community groups.
Opening Hours
8.00am – 5.00pm Monday to Friday
Contact Persons
Tina Gulliver, Manager
Lisa Prestidge, Senior Administrator
Physical and Postal Address
361 Devon St East, New Plymouth
Contact Number
06 7584178
Website